Vinted Users Voice Anger Over Size Updates
Members of the platform have expressed outrage following a change that caused products showing incorrect sizing.
This online marketplace has revised its measurement guidelines for women's and children's clothes failing to inform all users about the change.
Online Platforms Backlash
Countless users and merchants are posting online claiming that product pages now present a modified sizing category compared to what was initially listed as a result of the reclassification.
The platform stated the new system was more in line with similar services.
It has advised users to examine their items and update the measurements by hand where appropriate, which has left users frustrated.
Measurement Approach Updates
Earlier, the sizing featured numerical and alphabetical indicators, like S/8 or M/10.
The updated approach includes a letter and a range like S/UK 8-10.
For certain items, the sizing has been recategorised - such as a large size was formerly size 12 but is now a UK 16-18.
Member Accounts
Frankie Bridger, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Stephanie Gallen, located in Scotland, said garments she listed featuring size 14 markings were appearing on the platform as larger sizing 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she said.
Manual Updates
Charlotte Lunn, located in England, stated she felt frustrated because the modification necessitated personal updates the measurements for "each individual item".
"For me this is particularly frustrating, since I have chronic health issues and Vinted sales have been crucial after experiencing income reduction," she explained.
Platform Context
The platform boasts over 100 million shoppers, including 18 million in the UK.
It has become a favored option versus similar marketplaces including eBay and Depop.
This represents another occasion where an unanticipated change within the service has received backlash: last year, Vinted reversed a change regarding delivery choices due to shopper criticism.
